Reference

Privacy Policy for Your Indonesia Account

Sic Bo, Asgardian Rising, Counter-Strike 2 and Fish Hunter all sit behind one account flow, so our Privacy Policy explains exactly what we collect before you open your…

Account data explainedDANA and QRIS contextDevice checks coveredLocal-law access wording
geo138 Privacy Policy for Your Indonesia Account
CONTACT ROUTES

Privacy Help Through Clear Channels

Privacy questions should reach the team that can see your account record, not a public chat thread.

Live chat from profile Use the chat button after login between 09:00 and 01:00 WIB. Tell us your account ID and whether the issue involves login history, cookies, DANA, OVO, GoPay, QRIS or a device you no longer use.
Email privacy request Send privacy questions to the address shown in your account centre, using the same email linked to your profile. We may ask for a recent payment reference before changing account data or releasing stored details.
Security check path Open Profile > Security > Devices to see recent sessions before contacting us. If a phone, browser or desktop entry looks unfamiliar, send the time, device name and city shown on the session card.
ACCOUNT HANDLING

What Our Policy Covers Inside geo138

A privacy page should tell you how the service behaves after you join, not hide behind vague wording.

Account details

We collect the details you provide when you open an account, such as login name, phone or email contact, and profile settings. We use them to keep your wallet, game access and support record tied to one account.

Payment references

When you use DANA, OVO, GoPay or QRIS, we store transaction references needed to match deposits and withdrawal checks. We do not need your wallet password, and we will not ask for it in chat.

Device records

We record device type, browser, IP signal and session time to spot unusual access. You can check recent sessions through Profile > Security > Devices and contact us if a listed device does not belong to you.

Cookie choices

Cookies help keep you signed in, remember display settings and measure page errors. You can clear cookies in your browser, but you may need to log in again and repeat verification on a new device.

Retention rules

We keep account, payment and support records only for operational, security and legal needs. When a record is no longer required for those purposes, we remove it or separate it from direct account identity.

Correction requests

If your phone, email or profile detail is wrong, contact us from the account centre before making another payment. We may verify a QRIS or GoPay reference to confirm that the request comes from you.

Questions About Your Data And Rights

These answers focus on privacy actions you may take before or after opening an account. If your question includes a transaction, include the payment rail, time and account ID so we can trace the correct record without exposing details in a public channel.

We collect the details needed to create and protect your account, such as login name, contact method, device signal and wallet activity. We use those records for access, support, payment matching and security checks.

Payment references help us match deposits, check withdrawal requests and answer wallet questions without asking for your app password. We store the transaction code, time and account link needed to trace the payment.

Yes. Contact us through your logged-in account or the email shown in the account centre. We may verify your identity with a recent QRIS, DANA, OVO or GoPay reference before sharing account data.

Go to the account centre and send a correction request before making another deposit. If the detail affects login or wallet checks, we may ask you to confirm a device session or recent transaction.

Our cookies are used for login, display settings, error checks and session protection. You can clear them in your browser settings, though clearing cookies may sign you out and require a fresh verification step.

Open Profile > Security > Devices, note the device name and session time, then contact chat during 09:00 to 01:00 WIB. We can help review access and advise the next account-security step.

We keep payment and support records for operational, security and legal reasons. When those reasons no longer apply, we remove the record or separate it from details that directly identify your account.